Pricing

PRICING packages
for Everyone

Every business is different which is why at CallN we have a range of packages to suit you.

Small businesses now have access to the same call recording features as big business in our CallN Business package and at a great price.

Larger organisations can take advantage of extended features, like call transcription and call sentiment, in CallN Enterprise.

Which ever one you choose all customers receive exceptional customer service and support from our teams located here in Australia.

Sign Up for a FREE Trial Contact us for a Quote

CallN

Business
Call us for a quote
1300 IMPROVE
(+61 1300 467 768)

  • Unlimited Call Volumes
  • SSL Security
  • Call Recording
  • Search & Filter
  • Group, Tag & Annotate
  • Call Analytics
  • Custom & Scheduled Reporting
  • CRM Integration

CallN

Enterprise
Call us for a quote
1300 IMPROVE
(+61 1300 467 768)

  • All Business features, PLUS
  • Call Transcription
  • Sentiment Analysis
  • Keyword Analysis
  • User/Agent Scoring
  • Location Analysis
  • Topic Analysis
  • Enterprise Dashboard

UNLIMITED CALL time
UNLIMITED recordings

It's what everyone wants - unlimited call recording and reporting.

With CallN being cloud based, we can pass across the savings related to the falling price of web storage.

This means we are able to offer unlimited call recording per month and rolling storage for one or more years.

To keep recordings in CallN older than one year there is a small additional charge for each additional year of rolling storage. So you can now keep calls at your finger tips for as long as you need.

Scalable Pricing and choice of packages
means CallN will grow with you

We will always work hard to ensure we offer great value and service.

Know that as your business grows we will be working in the background to add even more features to deal you an even better hand!

PRICING FAQS

Do i only pay for handsets,
rather than calls?

  • Yes. CallN has a innovative pricing model that means we can offer our service on a per-handset basis. This was in direct response to our customer's feedback. So now your staff can spend all the time they need to give the best possible service.

how do i pay my bill?

  • When you register for CallN we guide you through a simple form process that records your credit card details. Payment is via an effortless direct debit to your card, meaning you never have to think about it.
  • Telstra customers can also order through accredited Telstra Dealers or your Telstra Account Executive and have CallN appear on your Telstra bill. Contact your Telstra Dealer Sales Executive or Telstra Account Executive now and ask about CallN.

what happens if we have multiple locations?

  • CallN was designed from the ground up to be scalable, so it doesn't matter if you have 1 or 101 locations, you can connect the handsets from each location up to your centralised account.

what happens if i want to cancel?

  • Simple. Just login to your dashboard, click on the ‘Profile' tab, and select ‘Cancel CallN' - and we'll do the rest. Any outstanding or pro-rata fees will be automatically deducted from your credit card. Your account will be recoverable for up to 30 days should you change your mind.

What happens if our calls are very long, do we get cut off after a set time?

  • Never.

Will my credit card be charged in AU$ with the appropriate currency exchange?

  • If you are located in Australia or New Zealand you will be charged in AUD$. USA customers will be charged in USD$ and UK customers in GBP£. We have many happy clients in the US, UK and the rest of the world that use CallN.

What happens to my recorded calls after 1 Year?

  • You get unlimited rolling 12 months of storage for your call recordings and metadata. You can keep call recordings older than 1 year in CallN by purchasing additional years of storage. Keep in mind, you can download a back-up of your call recordings anytime for archival and audit purposes.

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