Support

We are here to help

At CallN™, we want to do everything in our power to support and help you with our product. We have a vested interest in doing this. If we can help make your business a success we make our business a success. As a result we take your support very seriously.

On the menu to the right, you will find some articles, examples, code and start up advice you may find helpful to become better acquainted with CallN as a product. 

 

New to our product?

We strongly recommend you start with our Startup Guide – 5 easy steps to get up and running.

How does our product work?

Curious about how our product works? Why it is efficient? Please view the How It Works section.

Are you a developer?

We have extensive support for developers. Visit our Developers Guide section for our rich API and documentation.

Do you use Cisco equipment?

Our Cisco™ page tells you the type of products we support and includes information around Cisco’s Call Manager and other VoIP products to a vast array of Ethernet switches provided by Cisco.

What other port mirroring switches is CallN compatible with?

CallN is compatible with all switches capable of ‘port mirroring’. Go to our Ethernet Switch Compatibility page for more information. 

Do you use Asterisk?

Our Asterisk page gives those using the Asterisk platform some insight into just how easy it is to deploy CallN on their VoIP PBX and Network.

What VoIP protocols do we support?

Our VoIP Protocols page tells you just what sorts of protocols are compliant with our product. Our product works with pretty much any modern VoIP protocol on the market today.

What legal requirements should I be aware of?

Our Call Recording and the Law page looks at what to consider to make sure that you are legally covered by the law. Obviously laws have a way of changing and it is important that you check the laws of your country or even state to make sure that you are complying before using CallN.