Why CallN for Call Recording
CallN provides a secure and highly reliable IP based recording solution that can be configured on your SIP Trunk or VOIP handsets.
- Enjoy the benefits of a cloud based solution that’s highly scalable and highly secure
- Choose which handsets you would like to record, the types of calls, and the minimum call length
- Seamless integration with popular CRM software
What CallN Allows You to Do
CallN goes above and beyond the typical call recording service, with features and solutions to help streamline your path to success.
- CallN allows for reporting, recording and analytics
- CallN Analytics goes deeper, providing transcription of calls for advanced speech analytics, sentiment and rules based workflows for reporting
How Our Software Can Aid Call Recording
CallN provides your contact centre with the best call recording software packed full of features and benefits.
- Gain deep insight into customer experience
- View the performance of agents and identify areas where training is required
- Remain compliant with rules and regulations
- Simplify conflict resolution and find out ways to minimise future conflict