Why CallN for Marketing Insights
CallN can help you get marketing insights from call recording to help your business grow and improve.
- Access to statistics and reporting for greater customer insights
- View the specific locations your customers are calling from to tailor your marketing
- Find out what’s working and what can be improved
What CallN Allows You to Do
Our call tracking and call recording software can scan important keywords and phrases related to your business so you can get a bigger picture of all calls.
- Identify trends in consumer behaviours and preferences for certain products and services
- Analyse engagement history to track customer sentiment over time
How Our Software Can Aid Marketing Insights
Wondering what marketing insights from call recording you can get? With CallN, you can gain insight into:
- Customer and agent sentiment
- Areas where product training is necessary
- Customer locations
- Popular times for phone calls, allowing you to better roster staff