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Call Recording Compliance & Risk Management

Ensure your business complies with regulatory and privacy laws and is effectively managing risk. Pause/resume at leisure and receive auto-reports for potential compliance issues.

Call Recording Compliance & Risk Management

Why CallN for Compliance Risk

CallN have been working in this space for years and understands DSS PCI requirements well. CallN  features are built to enhance compliance and ensure you meet the regulatory requirements.

  • Allows redaction of data to be done manually through key press or automatically through rules
  • Ensure risk management with reliable redaction of sensitive information
  • Redacts sensitive information from the transcription of calls to make you fully compliant
  • Integrates seamlessly with major CRMs.

What CallN Allows You to Do

CallN enables redacting information simple and effective to ensure all calls are compliant and risks are managed like

  • Protecting consumer information and ensuring data sanctity
  • Storing your calls recording cloud storage is in the same country as your business
  • Providing control to stop and resume recording at will
  • Avoid breaches associated with taking card payment

 How Our Software Aids Compliance Risk

CallN can help you meet your PCI and regulatory requirements through automatic or manual redaction and inclusion (or exclusion) of key phrases.

  • Manual and automated solutions for the redaction of sensitive information
  • Use Topics to ensure that all calls comply with regulatory requirements
  • Eliminate legal and financial risks associated with call recordings

Client Testimonials

CallN is a fantastic call recording application. I highly recommend it. It stores all of your recordings in the cloud and has really tight integration with Salesforce.com that automatically links our recordings right on every sales order in Salesforce.com. Setup was really simple and straight forward and when I had a question during install their support was extremely helpful and easy to work with.

By Marc CutlerGold Integration Partner (Salesforce.com)

CallN is without a doubt the simplest and most cost effective call recording solution on the market. We love it. Our clients love it.

By Matt TewDirector (I-Possible)

Powershop NZ Ltd has used CallN as its call recording solution since 2010. CallN have been, and continue to be an excellent and cost effective solution for both our quality and compliance requirements. The CallN technical support team are a pleasure to deal with and as a fast growing company, we often have special requirements which CallN always deal with quickly and efficiently. It is a genuine pleasure to recommend CallN and the CallN team as a call recording solution for any company, big or small.

By Rob McIntyrePowershop NZ Ltd

We've used the CallN call recording solution for a number of years now, it’s a brilliant product, well priced, first class support and a great asset to our portfolio of products we can offer our clients.

By Tony WardingI.T. manager(YSes.co.uk)

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