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Marketing Insights

Get a clear understanding of what customers say and want via powerful trend analysis, campaign monitoring, topics analysis, segments and much more

Marketing Insights

Why CallN for Marketing Insights

CallN can help you get marketing insights from call recording to help your business grow and improve.

  • Access to statistics and reporting for greater customer insights
  • View the specific locations your customers are calling from to tailor your marketing
  • Find out what’s working and what can be improved

What CallN Allows You to Do

Our call tracking and call recording software can scan important keywords and phrases related to your business so you can get a bigger picture of all calls.

  • Identify trends in consumer behaviours and preferences for certain products and services
  • Analyse engagement history to track customer sentiment over time
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How Our Software Can Aid Marketing Insights

Wondering what marketing insights from call recording you can get? With CallN, you can gain insight into:

  • Customer and agent sentiment
  • Areas where product training is necessary
  • Customer locations
  • Popular times for phone calls, allowing you to better roster staff

Client Testimonials

CallN is a fantastic call recording application. I highly recommend it. It stores all of your recordings in the cloud and has really tight integration with Salesforce.com that automatically links our recordings right on every sales order in Salesforce.com. Setup was really simple and straight forward and when I had a question during install their support was extremely helpful and easy to work with.

By Marc CutlerGold Integration Partner (Salesforce.com)

CallN is without a doubt the simplest and most cost effective call recording solution on the market. We love it. Our clients love it.

By Matt TewDirector (I-Possible)

Powershop NZ Ltd has used CallN as its call recording solution since 2010. CallN have been, and continue to be an excellent and cost effective solution for both our quality and compliance requirements. The CallN technical support team are a pleasure to deal with and as a fast growing company, we often have special requirements which CallN always deal with quickly and efficiently. It is a genuine pleasure to recommend CallN and the CallN team as a call recording solution for any company, big or small.

By Rob McIntyrePowershop NZ Ltd

We've used the CallN call recording solution for a number of years now, it’s a brilliant product, well priced, first class support and a great asset to our portfolio of products we can offer our clients.

By Tony WardingI.T. manager(YSes.co.uk)

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