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Technology

Find out more about the technology used by CallN. Learn how it all comes together to provide a seamless solution for your business

Technology

Platform Integration Made Easy

The CallN software is designed to make call centre CRM integration simple. Enjoy stress-free set-up with the following platform integrations:

  • Salesforce
  • Zendesk
  • Amazon S3
  • Virtual machine
  • Broadsoft

Compatible Telephony

Our call recording and call centre phone tracking software can be used with a number of telephony systems to make the most of your call centre phone systems and features. It’s never been easier to record and track calls on your compatible telephony.

  • Telstra TIPT
  • Telstra DOT
  • CISCO
  • Asterisk
  • Ericsson-LG
  • Magic Jack
  • Many other IP Telephony platforms

Compatible Switches

CallN will work with a vast array of ethernet switches and routers that support ‘port mirroring’. Below are some examples of Ethernet Switches and Routers we support. If your Switch or Router isn’t listed, it doesn’t mean CallN will not work for you. If you are unsure if your Ethernet Switch or Router is capable of ‘port mirroring’, simply drop us a line on our Contact page or check your switch manufacturers product guide to see if the switch has ‘port mirroring’ capability.

  • Cisco Ethernet Switches
  • D-Link Ethernet Switches
  • Dell PowerConnect Ethernet Switches
  • Dualcomm Ethernet Switches
  • Hewlett-Packard (HP) Ethernet Switches
  • Juniper Ethernet Switches
  • Linksys Ethernet Switches
  • Netgear Ethernet Switches
  • TP-Link Ethernet Switches

Client Testimonials

CallN is a fantastic call recording application. I highly recommend it. It stores all of your recordings in the cloud and has really tight integration with Salesforce.com that automatically links our recordings right on every sales order in Salesforce.com. Setup was really simple and straight forward and when I had a question during install their support was extremely helpful and easy to work with.

By Marc CutlerGold Integration Partner (Salesforce.com)

CallN is without a doubt the simplest and most cost effective call recording solution on the market. We love it. Our clients love it.

By Matt TewDirector (I-Possible)

Powershop NZ Ltd has used CallN as its call recording solution since 2010. CallN have been, and continue to be an excellent and cost effective solution for both our quality and compliance requirements. The CallN technical support team are a pleasure to deal with and as a fast growing company, we often have special requirements which CallN always deal with quickly and efficiently. It is a genuine pleasure to recommend CallN and the CallN team as a call recording solution for any company, big or small.

By Rob McIntyrePowershop NZ Ltd

We've used the CallN call recording solution for a number of years now, it’s a brilliant product, well priced, first class support and a great asset to our portfolio of products we can offer our clients.

By Tony WardingI.T. manager(YSes.co.uk)

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