CallN Training videos

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Here you will find explainer videos on the most common CallN functions

CallN Business Tutorial videos

Overview of CallN
How to sign up
How to install the CallN Thin Client
Managing your CallN Subscription
CallN Security settings and Features
Creating and using CallN Reports
Viewing and Auditing CallN user activity
How to Manage CallN users
Adding and Managing handsets
Analyse and Improve customer calls
CallN Search Filters

CallN Analytics Tutorial videos

Enabling Transcriptions and Managing Your Quota Using CallN Analytics
Understanding and Managing Keywords
How to Set Up Topics Using CallN Analytics
How to Set Up Rules Using CallN Analytics Rules Engine
CallN Scoresheets

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User Centric Web Interface
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“CallN gives me instant information whereby I can clearly identify problems in my call center as they occur. It has been an enormous benefit to strengthen our baseline sales. We have well and truly covered the return on investment of CallN.”

Mark Dobbie – Call Center Manager, CLASSIC HOLIDAYS

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CallN Training Videos

CallN Business Tutorial videos

CallN Analytics Tutorial videos

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