MINIMUM REQUIREMENTS
Windows Operating System. This can be Windows 7, 8, 8.1, 10 or Windows Server 2003, 2008/R2, 2012/R2, or 2016. Both 32-bit and 64-bit are supported.
Internet connectivity for the upload of your call recordings to the CallN server. A 1 hour phone call will only result in a small 10MB call recording. The CallN thin client will upload these files in real time or you can configure CallN to do this on a scheduled basis.
A wired LAN port for receiving the port mirrored VoIP traffic.
An additional wired LAN port or wireless LAN if the switch you are using only provides a dedicated mirror port. (see Setup Guide for your switch).
100MB Hard Drive space, and an additional 10MB for every hour of call recordings that may temporarily reside in the upload queue.
CPU AND MEMORY REQUIREMENTS
| Concurrent Calls | Minimum Specification |
|---|---|
| 1 to 30 concurrent calls |
|
| 31 to 100 concurrent calls |
|
| 101 to 300 concurrent calls |
|
Please Note: These requirements are tested using CallN upon a dedicated machine. If you plan to install the software on a shared purpose server then please increase the specification accordingly.
RECOMMENDED ITEMS
UPS (Uninteruptable Power Supply) in case of unexpected power failure.
RAID (Redundant Array of Inexpensive Disks) in RAID 1/5/6/10 array to decrease risk of data loss due to hard drive failure.
