CallN Analytics

Speech Analytics starts with Call Recording
Oct 10, 2019
Speech Analytics starts with Call Recording

CallN Speech Analytics is a tool that takes recorded calls, transcribes them, and allows businesses...

10 Best Practices to get the Most from Speech Analytics
Sep 30, 2019
10 Best Practices to get the Most from Speech Analytics

Speech analytics gives a view into what customers think about the brand, products or services,...

The Benefits of Speech Analytics for your Contact Center Employees
Aug 13, 2019
The Benefits of Speech Analytics for your Contact Center Employees

Most contact centers record all calls that their agents handle each day, but then they...

Five Ways To Use Call Recording For Better Contact Center Performance
Aug 07, 2019
Five Ways To Use Call Recording For Better Contact Center Performance

Call recording and monitoring have been around for decades, and is now at the forefront...